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Directors’ Exchange

with Ray Aikens

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Featuring commentary from leading funeral industry analysts and practitioners and examining the forces impacting industry growth and profitability.

Episodes

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Relationships Between Hospice and Funeral Homes

Raymond Aikens speaks with Loretta Downs, a nationally recognized speaker, writer and counselor on supporting positive experiences at the end of life.…

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Introducing Acute Loss Management (ALM)

Raymond Aikens speaks with Karl Jennings of the Arrangers Academy. In the struggling state of Michigan, Karl has been able to almost…

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It All Comes Down to Relationships and Good People

Raymond has an engaging discussion with David Nixon of Nixon Consultanting. They dissect the importance of relationships, low cost cremation, pricing and…

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Is the Funeral Industry At a Cliff’s Edge

Ray Aikens and Alan Creedy, a funeral home consultant, delve into tough business decisions that funeral director's face. They discuss the future…